- Returns Policy
Our returns policy is as follows.
We accept NEW, unopened items within 30 days of delivery for a full refund. Please retain original packaging for 30 days in the event you need to return your item.
If you do need to return an item, that is perfectly fine. Instructions below.
Please Contact Us at (732)-719-2227 with your order number and reason for the return. We will issue a Return Authorization Number and instructions necessary to insure you receive a full refund. Once received and inspected, your order will be cancelled and funds refunded back to original method of payment. Buyer is responsible for return shipping, unless the item is defective or broken.
Please do not put mailing label on manufacturers box.
If the box appears to be damaged contact us immediately and we will work with the carrier on your behalf. Please allow up to 10 days for the carrier to conduct their investigation into why the package is either lost or damaged.
DISCLAIMER: Certain items are non-refundable such as chart cards and other software related items. If you are unsure please do not hesitate to contact us during our business hours with any questions regarding this disclaimer.